Introduction
HorizonWayTrekker is committed to protecting your privacy. This privacy policy outlines our practices regarding the collection, use, and protection of your personal information. By using our website and booking our tours, you consent to the practices described in this policy.
Information Collection
1. Personal Data:
- We collect personal information that you provide to us during the booking process, including your name, contact details, payment information, and any special requirements or preferences.
2. Usage Data:
We collect information on how our website is accessed and used, including your IP address, browser type, pages visited, and the date and time of your visit.
3. Cookies:
Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us understand how you use our website and enable certain features.
Use of Information
1. Service Provision:
- We use your personal information to process bookings, provide customer support, and communicate with you regarding your tour.
2. Communication:
- We may use your contact information to send you confirmations, updates, promotional materials, and newsletters. You can opt-out of promotional communications at any time.
3. Improvement:
- We analyze usage data to improve our website, services, and user experience.
Data Protection
1. Security Measures:
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
2. Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Third-Party Disclosure
1. Service Providers:
- We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
2. Legal Requirements:
- We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Cookies
1. Types of Cookies:
- Essential Cookies: Necessary for the basic functioning of our website.
- Performance Cookies: Collect information on how you use our website to improve performance.
- Functional Cookies: Remember your preferences to enhance your user experience.
2. Managing Cookies:
- You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights
1. Access:
- You have the right to access the personal information we hold about you. To request access, please contact us at [email protected].
2. Correction:
- If you believe that any information we hold about you is incorrect or incomplete, please contact us to request a correction.
3. Deletion:
- You have the right to request the deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes.
Changes to Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy regularly to stay informed about how we are protecting your information.